Unassembled doors are typically shipped FedEx and will need to be assembled on site. Lag bolts on the sides and screw heads on all overlays will be seen. Preassembled doors are shipped via a freight carrier and the door itself is completely assembled. The hardware is not installed and the holes are not pre-drilled for the hangers or the handles. No hardware preparation is included on a preassembled door.
IMPORTANT: Upon purchasing a product with the extra large size you requested you agree to the following shipping terms and conditions. You, the customer, will need to make arrangements to pick up the shipment at the local shipping hub. This shipment will not arrive at your location. It will require you to pick it up. Please contact us for details.
The front handle must be larger than 14 in to include a back handle.
NOTICE: Soft Close systems do not come with Anti-Jump Brackets.
NOTICE: Bi Parting systems come with 4 barn door hardware hangers by default.
NOTICE: Bi Parting systems come with 2 doors and 4 barn door hardware hangers by default.
NOTICE: Bypass systems come with 4 barn door hardware hangers by default.
NOTICE: Bypass systems come with 2 doors and 4 barn door hardware hangers by default.
NOTICE: Lightduty Bypass systems come with 4 barn door hardware hangers by default.
NOTICE: Lightduty Bypass systems come with 2 doors and 4 barn door hardware hangers by default.
NOTICE: Triple Bypass systems come with 6 barn door hardware hangers by default.
NOTICE: Triple Bypass systems come with 3 doors and 6 barn door hardware hangers by default.
The Prairie Camp floating mantel has a rich overlay of our very own "rustica reclaimed wood that is replicating some of the beauty of wood that has served multiple purposes and is once again proving its value in another application. That is what is so special about this real alder wood floating mantel. With the story told of years of use and wear, this mantel helps to bring soul to any living space. Whether it goes over a fireplace or used as a shelf in a bedroom or office, the Prairie Camp will give your space warmth, character and soul. Easy to install, uninstall and re-install, this floating mantel with its french cleat design will serve its functional and aesthetic purpose for years to come.
Mantel Surrounds: 5 inch wide on the face, 4.50 inch deep.
Due to increased precautions surrounding COVID-19 and the changes that have impacted the supply chain for raw materials your Rustica product may be delayed . As a company, we have implemented social distancing and increased our focus on a healthy, clean and safe work environment, which may affect the original lead time you received. While our operations are not directly affected by the earthquake many of our raw material supplies have been. We are aware that this is an inconvenience for our customers. We apologize for any disruptions this may cause and appreciate your patience and understanding at this time. We hope that you and your loved ones are safe and we look forward to delivering your beautiful product(s) soon.
Production and Shipping Lead Times
Please be advised that all hardware and doors are handcrafted and manufactured to order. Lead times may vary and are only estimates. Please do not arrange for an install until you have received all correct items from your order. Before assembly or installation, check to see that you have instructions. If they are missing you can download instructions at rustica.com/instructions. Rustica will not be responsible for any contractor expenses and/or other fees incurred outside of your transaction with Rustica Hardware. If a door and hardware are ordered at the same time, then the door and hardware will ship together on the same date. In this circumstance, customers should base their estimated lead time off of the door’s production time and not the hardware's production time.
Hardware manufacturing is estimated at:
All Hardware: 5-10 Business Days (If ordered with a door, hardware will instead be shipped with the door at the current door lead time)
Door manufacturing is estimated at:
Sliding Wood Barn or Pocket Doors: 2-4 Weeks Sliding Metal Barn or Pocket Doors: 2-4 Weeks
Bifold Barn Door Hardware Systems: 6-8 Weeks Wall Coverings: 3-4 Weeks Mantels: 2-4 Weeks Conference Tables: 6-9 Weeks
"Ready to Ship" product: 2-5 Business days
Currently we will entertain some rush orders and in most cases you can expect to reduce the production time by 1/3.
Custom and Special Projects (SPOs): can be as much as 8-10 weeks AFTER all approvals are received
The manufacture process (the lead time) for hinge doors (interior and exterior) as well as custom projects begins only AFTER any and all approvals (signed docusign or custom finish approval) is received.
If you are not satisfied with this lead time, please call us to discuss options for expedited lead times. For questions call Rustica Hardware at 1-801-901-2218.