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FREE SHIPPING*Most orders over $500 qualify. Free shipping applies to Barn Door Hardware, Barn Doors, and Pocket Doors over $500. Front doors, interior doors, shower doors, any oversized door (wider than 3ft and taller than 7ft) and any special order doors have shipping costs which are calculated at checkout. Some barn door hardware track lengths do not qualify for free shipping.
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Thank you for your interest in Rustica's Products. If you have a need for shipping outside of the United States please give us a call at 800-891-8312. It would be helpful if you load your cart completely so we know exactly what products you are interested in. Thank you. Rustica

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If you have any special requests for your order please give us a call
IMPORTANT: You are ordering a pre-hung door. Please double check and confirm all measurements, ESPECIALLY the overall jamb size and overall rough opening measurements.

You have ordered an oversized item as defined by the freight carrier. When ordering a door we will ship it in a crate via a freight carrier and it will be delivered curbside. Please be informed that oversized items that can not be lowered off of a lift gate may require that the customer pick up the product at the shipping hub or make arrangements to assist with lifting the crate out of the truck. If you would like alternative delivery options please give us a call at 1-800-891-8312. Please see the Terms & Conditions page for more information (https://rustica.com/terms-conditions/)

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Thank you for your interest in our products. We hope that you love them. Please note that wood doors are susceptible to expanding and contracting due to changes in temperature and moisture (rain and humidity) based on location, exposure to the elements and environment. The natural state of steel is vulnerable to oxidation with exposure to the moisture (rain and humidity). We provide a quality built product and we offer finishes with a warranty to protect the wood and metal. You, the customer, are responsible to understand the warranty and the other terms and conditions of the purchase. You are responsible to make sure that your application, location and environment are conducive to the product and material you select. Rustica is not responsible for changes in the doors or finishes (warping, separating, splitting, expanding, contracting, rust or fading) due to these conditions. Please click on this link to learn more about the necessity of an overhang to protect your beautiful custom door.

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IMPORTANT
WE MAY REACH OUT WITH ADDITIONAL SHIPPING CHARGES. PLEASE CALL IN AT 800-891-8313 FOR ACCURATE SHIPPING QUOTE PRIOR TO PLACING YOUR ORDER.
IMPORTANT FOR CANADA CUSTOMERS:

Thank you for choosing Rustica Hardware for your home. Your order details will be forwarded to our customer service team who will call you with shipping costs prior to shipping your order.
IMPORTANT FOR AUSTRALIAN CUSTOMERS:

Thank you for choosing Rustica Hardware for your home. Your order details will be forwarded to our Australian distributor who will contact you with lead times and pricing in Australian Dollars including all applicable Duties, Taxes and Freight charges. Should you wish to discuss your project prior to placing your order please feel free to call on (07) 3245 6190 or email [email protected] . We look forward to speaking with you.
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Your information will be forwarded to our Austrailian Distributor who will contact you with more details on how to place your order

IMPORTANT FOR SPECIALTY DOORS

In order for Specialty Doors customers to place an order you will need to call in.
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By placing an order you acknowledge that you understand and agree to our Terms & Conditions and Return Policy
If you are TAX EXEMPT please provide your tax exemption certificate to us BEFORE placing your order. Do NOT submit your order until you see that tax is not being charged. Should you place your order with tax being charged you are accepting that cost and Rustica will be passing those taxes to the appropriate tax authority for your area. Rustica is not responsible to refund tax, however, you may be able to receive it from your local tax authority and should contact them.
All transactions are processed in the USA.
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