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800-891-8312
FREE SHIPPING*Most orders over $500 qualify. Free shipping applies to Barn Door Hardware, Barn Doors, and Pocket Doors over $500. Front doors, interior doors, shower doors, any oversized door (wider than 3ft and taller than 7ft) and any special order doors have shipping costs which are calculated at checkout. Some barn door hardware track lengths do not qualify for free shipping.
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*Please note that products are typically combined and fulfilled together with the longest lead time. If you prefer a shorter lead time product to ship sooner please submit separate orders.*
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FAQ
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Lead Times
Production and Manufacturing Lead Times
Please be advised that all doors and barn door hardware are handcrafted and manufactured to order. Lead times may vary and are only estimates. Please do not arrange for an install until you have received all correct items from your order. Before assembly or installation, check to see that you have instructions. You can download instructions here. Rustica will not be responsible for any contractor expenses and/or other fees incurred outside of your transaction with Rustica Hardware. If a door and hardware are ordered at the same time, then the door and hardware will ship together on the same date. In this circumstance, customers should base their estimated lead time off of the door’s production time and not the hardware's production time.
Barn Door Hardware manufacturing is estimated at:
  • Barn Door Hardware Same Day Shipping: Ships same day if ordered before 2:00 PM mountain time, if after 2:00 PM mountain time it will ship the next business day
  • Standard Barn Door Hardware: 5 Business Days (If ordered with a door, hardware will instead be shipped with the door at the current door lead time)
  • Expedited Barn Door Hardware Orders: 2-3 Business Days (please call for details and an expedited production fee will apply)
  • The Elite Barn Door Hardware (Pure, Ripple, Strut): 3-4 weeks
Barn and Pocket Door manufacturing is estimated at:
  • DIY Panel Door Same Day Ships same day if ordered before 2:00 PM mountain time, if after 2:00 PM mountain time it will ship the next business day
  • Sliding Geometric Barn Doors MDF: 4-5 Business Days
  • Sliding Geometric Barn Doors Solid Wood: 2-3 Weeks
  • Sliding Wood Barn or Pocket Doors: 7 Buisness Days
    • *2-3 Weeks Decorative Glass
    • *2-3 Weeks for Upgraded Wood Species
  • Sliding Metal Barn Doors or Pocket Doors: 2-3 Weeks (oversize doors more than 60" wide and doors with notched glass have a 3-4 week lead time)
    • * 5 Business Days Clear Glass under 83.5”x100”
    • * 2-3 Weeks Decorative Glass or over 83.5”x100”
    • * 3-4 Weeks for doors with notched glass.
  • Frameless Glass Barn Door: 5-7 weeks
Interior Doors (including Interior Dutch Doors) manufacturing is estimated at:
  • Interior Prehung Wood Doors: 3-5 Weeks
  • Interior Slab Wood Doors: 3-4 Weeks
  • Interior Prehung Metal Doors: 4 Weeks
  • Interior Slab Metal Doors: 4 Weeks
  • Bifold Barn Door Hardware Systems: 3-4 Weeks
Exterior Doors (including Exterior Dutch Doors) manufacturing is estimated at:
  • Exterior & Front Entry Prehung Wood Doors: 4-6 Weeks
  • Exterior & Front Entry Slab Wood Doors: 4-6 Weeks
  • Exterior & Front Entry Prehung Metal Doors: 5 Weeks
  • Exterior & Front Entry Slab Metal Doors: 5 Weeks
All other manufacturing estimated at:
  • Wall Coverings: 3-4 Weeks
  • Mantels: 7-10 Business Days
  • Conference Tables: 6-7 Weeks
  • Desks: 1-2 Weeks
  • Cranky Desk: 3-4 Weeks
  • Samples: 1-2 weeks
Shipping transit times depend on your location. We are located in Springville Utah.
Currently we will entertain some rush orders with an additional cost and in most cases you can expect to reduce the production time by 1/3.
Custom and Special Projects (SPOs): can be as much as 8-10 weeks AFTER all approvals are received
The manufacture process (the lead time) for hinge doors (interior and exterior) as well as custom projects begins only AFTER any and all approvals are received.
If you are not satisfied with this lead time, please call us to discuss options for expedited lead times. For questions call Rustica Hardware at 1-800-891-8312.
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