We’re known for our custom doors and hardware. We love providing customers with countless unique combinations. What you come up with truly inspires us. We have so many different options because we want you to be able to create the exact product you’ve been dreaming of.
Here at Rustica, nothing we make is “off the shelf.” Each item is built to order with your specific customizations in mind. We start building your order within 24 hours after it has been placed. Once we’ve begun building your product, we are beyond the point of returns. Since your order is so unique, it is unlikely that there would be another person that is looking for those specific customizations. Your order is built to your needs and cannot be restocked. Before placing your order, make sure your customizations and sizes are correct.
Making your unique product is quite the process. We’ve broken down the whole operation to help you understand what happens when you make a custom order at Rustica. Check out the 10 different steps that go into getting you your one of a kind product.
We want you to be able to create that door or hardware you’ve been searching for. This reason alone is why we have so many products and customization options. If you can’t find exactly what you’re looking for, we even have a custom project page that you can fill out. We pride ourselves on making one of a kind products, which is why we don’t keep anything in stock or accept returns.
If you have any questions about our customization process or need help with an order, please do not hesitate to contact our sales team. They are very knowledgeable and eager to assist you in any way they can.